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Packaging IssuesI give this a 5-star rating, but that is based on faith, not on actual performance. The story: I ordered the lamp, and received it. Didn't open the package for a month or so and discovered upon opening that the glass chimney was shattered. I wrote a note to customer service explaining this and requested a new chimney. Garrett Wade opted to send me another complete lamp. It arrived, and...the chimney was shattered, same as the first. There is a problem with how the lamp is packaged, apparently, but I cannot determine what should be done differently. It looks like a secure method, with multiple layers of bubblewrap and tape. But in at least two cases, this was to no avail, as far as the glass chimney is concerned. I chose at this point to just order a replacement chimney for the lamp. That is on the way. I am hopeful that GW will look into the packaging issue and have the supplier make corrections.
Copper Beehive oil lampWell made and great design. No instructions so one has to know that the base unscrews to fill the oil reservoir. The glass is a little cumbersome after lighting when lowering but otherwise works just fine. The hook on top and flat base gives one the option of either hanging or sitting on a flat surface.
Bubble lampNice product, quick turnaround.
Paulaall the items we ordered arrived in good shape except the beehive lantern globe and I blame UPS for that.....saw the delivery person throwing boxes to front of truck! I called Garrettwade to see if replacement is available. It was and we received it within a week. It's a beautiful lamp and a gift for our son who is a beekeeper.