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Garrett Wade Privacy Policy
Privacy Policy


We Protect Your Right to Privacy

Garrett Wade respects your privacy. We do not sell your email address. We use a variety of current technologies and processes for protection. When you make a purchase, request a catalog, or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format. Our guidelines for protecting the information you provide us during your visit to our Web site appear below.

Privacy Statement

This statement discloses the privacy practices for Garrett Wade. We have designed garrettwade.com so that no personal identifying information is displayed online or is accessible to the general public. You can browse the Garrett Wade web site without telling us who you are or revealing any information about yourself. To obtain access to special site features including order history and saved shopping carts, we ask that you register on our site.

Use of Data

For ordering and operations purposes, we collect only the following information about our users: name, account number (if applicable), school or business name (if applicable), street address, state, zip code, phone number, country, and email address. For promotions we collect other information to help us track the success of the promotion (e.g., how you learned about the offer). We use the name and email address to manage registrations. We do not sell that information to any third party. We do not reveal your email address or other personal information, except to complete transactions. If you provide your email address, we give you the option of receiving promotional email from GarrettWade. We will not send email unless you indicate that you want us to, and you may change this option whenever you like. To do so click here. We do not rent our e-mail names.

Any information you provide to us is treated with care and with your security in mind. Secure transmission methods are used when you provide personal information. We do not store credit card information on our website longer than is absolutely necessary. This is why we must ask you to enter your credit card number again each time you purchase.

GarrettWade is a mail order company. From time to time we exchange mailing lists with other carefully screened and reputable, mail order companies or publishing companies that have products, magazines or books that may interest our customers. If you do not wish to receive catalogs or offers from other companies, please call 800-221-2942 or e-mail: mail@garrettwade.com. We will be happy to accommodate your wishes. You may also contact us by mail or fax at the addresses shown on this page.

We do use a third-party services to serve ads on our behalf across the Internet. They may collect anonymous information about your visits however no personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about a user. You can read more about our online marketing practices and the technologies that support them by visiting the Network Advertising Initiative’s website by clicking here. This link also gives you the option to opt-out of our target advertising program.

Use of Your Email Address

When you provide us with your email address during registration for a newsletter or make a purchase from us, we will occasionally send you email with recommendations or notices of new products, prices, and services. At the time that you register or make a purchase, you will be given an opportunity to opt out of this service. If you do not initially choose to opt out, you may still block future email of this type, simply by following the instructions at the bottom of the email. Separately, we send email to keep you informed about the status of your orders. These messages cannot be blocked as they are specific to an order you placed. Registration During the Garrett Wade checkout process, we ask you to provide us with contact information, such as name, email address, phone number, zip code, state, and country. This information is to allow us to ship you your order and contact you incase we have any questions. If you’d prefer to not register on our site, you may still order using guest check out.

Links

Garrett Wade contains some select links to other Web sites. Please note that when you click on one of these links, you are 'clicking' to another Web site. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.

Cookies

Garrett Wade uses software tags called "cookies" to identify customers and track shopping baskets when they visit our site. Additionally, cookies help us to identify returning users so that we don't ask them to register with every visit. They also help us understand your buying preferences and customize our service to your needs. By recording which areas of the site you visit, cookies allow us to present information, products, and special offers that are most likely to be of interest to you. The information we collect with cookies is not sold, rented, or shared with any outside parties. We cannot provide a total secured shopping experience to users whose browsers are set to reject cookies.

Log Files

Garrett Wade maintains log files of the traffic that visits the Garrett Wade site. We do not link any information gathered in these log files to personally identifying information. Log files are used to manage traffic loads and information technology requirements for providing reliable service. Information collected includes IP addresses and browser types.

Newsletter

Newsletters are mailed only to users who opt in to the newsletter service. Users who wish to receive the newsletter must subscribe to it by entering their email address in the form and clicking "Go". Users who have subscribed can cancel their subscription by following instructions contained in each issue of the newsletter. Only an email address is required to receive the newsletter.

Feedback

We love to get customer feedback. Users who would like a response to specific questions please email us at mail@garrettwade.com. These questions will be responded to as quickly as possible. We read all of our customer service queries and answer them promptly. We may also post surveys on our site. These surveys are optional and all information is collected anonymously. The information is collected to better understand our customer. It is not sold or transferred to any third party.

Update User Information

Users can update or correct, their personal information on Garrett Wade by changing their profile information in "My Account". If you have any questions e-mail us at mail@garrettwade.com.

Opt-out

Users can opt-out from receiving GarrettWade email by clicking here.

Information Security

All information gathered on the Garrett Wade site is stored and maintained in secure facilities that limit access to authorized personnel only. Our personnel can only access the information through a series of access-control procedures. The Garrett Wade Web site is regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.

SSL

Our current security technology is Secured Socket Layer (SSL). The SSL protocol provides connection security that has three basic properties:

  • The connection is private. Encryption is used after an initial handshake to define a secret key. Symmetric cryptography is used for data encryption (e.g., DES[DES], RC4[RC4], etc.)
  • The peer's identity can be authenticated using asymmetric, or public key, cryptography (e.g., RSA[RSA], DSS[DSS], etc.).
  • The connection is reliable. Message transport includes a message integrity check using a keyed MAC. Secure hash functions (e.g., SHA, MD5, etc.) are used for MAC computations.


We reserve the right to change this privacy policy at any time.

GARRETT WADE
5389 East Provident Drive
Cincinnati, OH 45246
www.Garrettwade.com
Toll Free Telephone (800)221-2942 (USA and Canada)
Toll Free Fax (800)566-9525
International Telephone (513)346-2258

International Fax (513)346-2257

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5389 E. Provident Drive, Cincinnati OH 45246
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