90 Day Return Policy
Our policy is simple and straightforward. Everything in our catalog is backed by our 90-Day Money Back Guarantee. This means you can shop with confidence. If you are not completely satisfied with your purchase, just send it back within 90 days of purchase for a full refund (or a no-cost replacement), using out handy Merchandise Return Label. We'll even pay the return shipping.
Please follow the instructions below.
For U.S.A. Customers:
A Prepaid Merchandise Return Label is included. If you use this label when returning merchandise, you will not have to pay for postage to GarrettWade. If you need additional Merchandise Return Labels, please let us know. If you do not have a merchandise return label click here for a downloadable PDF.
For fastest return service, please fill out the form on the back of your Packing List and include it with any items you wish to return. If you need to return large items like workbenches or machinery, please contact us first so that we can help arrange convenient transportation.
By regular mail:
GarrettWade Co., Inc.
5389 East Provident Drive
Cincinnati, OH 45246
