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Defect
The top pin was only punched on one side. The other side was missed. Now I have a sharp divot on that side and need to finish punching the pin. Too bad because it's a beautiful knife.
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We try very hard to maintain stock on all our over 3,500 items at all times. But, with over 300 suppliers in a dozen countries, it is inevitable that a hiccup will happen now and then.
If we are out of stock on something you have ordered, we ask you to be patient. We won't forget you or your order, and will ship the missing item within 24 hours after we get it in our warehouse (the expected date on your order is based on the information available at order time). You can cancel a backorder at any time by notifying us by phone, mail, fax or e-mail.
Note: Items on a credit card order are only charged at the time of actual shipment.